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Student Loan Repayment Resumption

Repaying Student Loans

The U.S. Department of Education’s COVID-19 relief for student loans has ended. Student loan interest resumed on Sept. 1, 2023, and payments will be due starting in October. Check out these tips from Federal Student Aid (FSA) to be prepared to make student loan payments once again.

Steps for Successful Student Loan Repayment

  • This is the same ID you used to complete your FAFSA in prior years.
  • If you need assistance logging in to your FSA account, you can get help here.
  • The loan servicer is the company that will handle the billing and payments for your student loan. 
  • It is important that your contact information is up to date and accurate so your loan servicer can communicate with you. It is possible that your information has changed since you first borrowed your student loan. 
  • If you had previously set up automatic payments, you will need to reauthorize the payment as all payments were paused during the pandemic. 
  • Many servicers offer an interest rate discount if you set up automatic payments!
  • Automatic payments will help ensure that you do not miss a payment. 
  • It is a good idea to confirm the monthly payment amount and the date the payment is due so you can avoid late payment fees. 
  • If your monthly payment is too high for your budget, you should consider an Income Driven Repayment (IDR) Plan. 

Loan Servicers: This is a list of the most common student loan servicers

Loan Servicer

  • Edfinancial
  • Aidvantage
  • Nelnet
  • ECSI
  • Default Resolution Group

Phone Number

  • 855-337-6884
  • 888-866-4352
  • 800-722-1300
  • 888-486-4722
  • 866-313-3797
  • 800-621-3797 (TTY: 877-825-9923 for the deaf or hard of hearing)
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Fresh Start Initiative: Fresh Start is a one-time temporary program from the U.S. Department of Education (ED) that offers special benefits for borrowers with defaulted federal student loans. Program will end in September 2024. 

FSA ID: The FSA ID is an account username and password combination that allows students and parents to log in to and to identify themselves electronically to access U.S. Department of Education systems.

Income Driven Repayment Plan: An income-driven repayment plan sets your monthly student loan payment at an amount that is intended to be affordable based on your income and family size. 

Loan Servicer: A company assigned by Federal Student Aid to handle billing and account services on your federal student loans.

Loan Simulator: Online tools at to find the best student loan repayment strategy, available options if you are struggling to make payments, or explore impacts related to an increase in your student loan borrowing.